Responsibilities for Service Technician

• Install new products, and test them to ensure they are working correctly
• Educating the client on how to use and maintain their device
• Perform maintenance and provide customer support
• Diagnose problems and come up with solutions to repair them
• Order parts needed for repairs if needed
• Fill out detailed reports and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Build and maintain relationships with customers

Qualifications for Service Technician

• Ability to install, repair, service, test and troubleshoot equipment
• Must be able to read blueprints and diagrams
• Ability to work flexible hours and work around a changing schedule
• Excellent communication, interpersonal and diagnostic skills
• Working knowledge of the equipment needed for the job
• Ability to work independently without much supervision
• Must be able to meet the physical requirements of the job which include bending, lifting heavy equipment and working in confined spaces
• driver's license and reliable transportation
• Ability to effectively manage time